Guests are admitted to the attraction subject to the attraction regulations which are held at the admission desks a copy of which is available on request.
For attraction opening times, please see www.theblackpooltower.com. During this time the management of The Blackpool Tower will attempt to ensure that as many of the attractions as possible are open for use by guests. However The Blackpool Tower reserves the right to alter or change the programme of attractions if at any time it is deemed necessary to do so. Height and all other attraction restrictions still apply.
A binding contract between us comes into existence when the final page of the booking confirmation procedure is completed. For all payments made via this website, Merlin Attractions Operations Limited is the responsible contractual party except in relation to the SEA LIFE Blackpool for which Merlin Entertainments (SEA LIFE) Limited is the contractual party. This contract and all matters arising out of it are governed by English law. Tickets are not transferable and accordingly may not be sold or passed to any third party. All persons entering the attractions must have a valid entrance ticket which must be retained during your visit.
Prebooked tickets: The Blackpool Tower only operate a fast track collection system at busy times e.g. October Half Term, all other times you must remain in the normal queue.
A child is aged between 3 and 14 years inclusive. An adult is aged 15 years and over. Children under 3 years old enter The Blackpool Tower Eye and The Blackpool Tower Dungeon free of charge.
A child is aged between 1 and 14 years inclusive. An adult is aged 15 years and over. Children under 11 months old enter The Blackpool Tower Circus free of charge and will not be issued a seat.
Please note open dated tickets are not valid for special events.
The Blackpool Tower reserves the right to transfer tickets to another date at any time or offer an alternative attraction within the building in case of breakdown.
Those purchasing disabled tickets will be asked to produce proof of disability, for example Blue Badge holders or a letter from the DWP with photographic identification. For more information on our disability policy please visit the Disabled Policy Section on www.theblackpooltower.com
Please note that tickets purchased on-line are discounted. For on the day rates please visit www.theblackpoltower.com and check before your visit. All ticket prices displayed here are only available when making a booking on-line and must be booked 24 hours in advance.
Tickets are non refundable.
The Blackpool Tower Eye is subject to weather conditions and can close without prior notice due to health and safety, no refunds will be issued however the ticket is valid for one use within 90 days.
Merlin does not knowingly allow anyone to visit its Attractions or hold a [Merlin Annual/Discovery/Blackpool attraction] Pass who is a convicted child sex offender or subject to the notification requirements of the Sexual Offences Act 2003, or subject to the Sexual Risk Order, Child Abduction Notice or any other restrictions or requirements that protects the safety and welfare of children.
Merlin reserves the right to refuse admission to any of its Attractions ban entry from the Attraction or remove from the Attraction without any right to a refund, any person [and any other members of their party] whose behaviour or presence may affect the enjoyment and/or safety of other guests or staff, or who may otherwise undermine Merlin’s commitment to safeguarding children and young people. For these purposes “Attractions” shall be deemed to include all and any resorts or attractions operated by Merlin either currently or at any point in the future.
Afternoon Tea Gift Vouchers
By purchasing an Afternoon Tea Gift Voucher, you or the voucher recipient/s will be provided with a full afternoon tea experience in The Blackpool Tower Ballroom. Once purchased, you will be able to print your voucher immediately.
The Afternoon Tea Gift Voucher includes:
- All day admission into the world-famous Blackpool Tower Ballroom.
- A full Afternoon Tea experience, with views over the amazing sprung dancefloor. View Afternoon Tea menu.
- Live music provided by our talented organists.
- A table reserved for 90 minutes.
The voucher purchaser or recipient may choose the date of their visit, subject to availability.
Merlin Entertainments Ltd Blackpool may not be able to accommodate guests’ first choice of date due to availability.
The Blackpool Tower Ballroom has various opening times and is subject to seasonal and private event closures. Please check the website before planning your visit.
Gift vouchers are valid for 12 months from date of purchase.
The voucher cannot be exchanged for cash or any alternative ticket and cannot be redeemed in conjunction with any other offer.
Accessibility: All accessibility information is available on the attraction websites here.
Dietary requirements: If you or someone you are ordering for has a food allergy or intolerance, please speak to our customer services team before placing your order. We can provide afternoon teas that are vegan or made with ingredients that do not contain gluten or milk, but please be aware that we require 5 days’ notice prior to your visit so that we can source appropriate ingredients. We may not be able to fulfil any requests received after this time. Please note that whilst we take every precaution to avoid cross contamination, foods containing allergens are handled in our kitchens. Guest Services email address: guestservices.theblackpooltower@merlinentertainments.biz.
COVID-19
Safety measures
In response to the Covid-19 pandemic, we have introduced specific safety measures at each of our Attractions in an effort to safeguard the health, safety and well-being of persons visiting our Attractions.
A full list of safety measures being taken at our Attraction is available on the website.
Visitor requirements
The safety measures put in place in response to the Covid-19 pandemic are there to safeguard the safety and well-being of all guests visiting our Attraction. It is in the interest of everyone at our Attraction to comply with the safety measures that have been put in place. Therefore, should an individual not comply with these safety measures, we reserve the right to require that individual to leave the Attraction in accordance with these terms and conditions.
Acceptance of risk
The safety measures that are being and have been introduced are intended to minimise the risk of contracting the Covid-19 virus but this risk cannot be completely eradicated. Therefore, anyone visiting our Attractions acknowledge that they do so at their own risk.
UK Government Track and Trace
Merlin is in the leisure and entertainment industry, and therefore is required by the UK Government to collect the name of the lead member of the group and the number of people in the group, a contact phone number for the lead member of each group of visitors and the date of visit, arrival time and, where possible, departure time. This information will be shared with contract tracing schemes in order to support NHS Test and Trace and will only be used where necessary to help stop the spread of COVID-19. This sharing is based on legitimate interests of the visitors to our Attractions and the employees and staff at the Attractions, to ensure that we can protect the health and safety of individuals and support the public health efforts to tackle COVID-19.
